Directory – Elementor Version
Search for resources, and find who & what you need to succeed.
How to troubleshoot internet outages: a guide for identifying and fixing common router issues
Internet outages can be frustrating and disruptive to our daily lives. It can cause delays and task disruptions in our smart homes, offices, or remote locations. The cause of these outages can vary, depending on whether it is a complete loss of internet connection, slow internet speeds, or intermittent connection. In this guide, we will go over the various types of internet outages, their common causes, and troubleshooting steps. We aim to help you identify and resolve the issue, and to explain how a router automatic reboot setup device can help in keeping your internet connection running smoothly.
Types of Internet Outages and Common Cause
Complete internet connection loss: This type of outage occurs when your device cannot connect to the internet at all. A number of issues can cause this scenario. It includes router failure, problems with your internet service provider, or a physical connection problem.
Routers connect your devices to the internet. Your devices will be unable to connect to the internet if the router fails. Overheating, power outages, and outdated firmware are all common causes of router failure.
Slow internet speed: This happens when you are connected but the speed is slower than expected. This could be due to a number of factors. The most common reasons are malware or other software issues on the connected devices, an overloaded network, ISP throttling, or a problem with your internet service provider.
A network overload results from too many devices connected to the network. Moreover, your internet connection may slow down or become intermittent.
ISP throttling happens when your service provider throttles internet speed to manage network traffic and ensure fair use for all users.
Intermittent connection: This type of outage occurs when your internet connection goes in and out. This can be caused by a variety of issues, such as loose cables, faulty hardware, incorrect network configuration or settings, physical obstructions or distance from the router, or a problem with your internet service provider.
Troubleshooting Internet Issues
Complete loss of internet connection
- Check the cables. Ensure that the router is powered on. Cables are plugged in and securely connected. Check for loose cables, and damaged or incorrect cable types as they may interfere with your internet connectivity.
- Restart your modem or router. Unplug the router and modem for a few minutes, then reconnect them. This can help to reset the connection and resolve any temporary issues.
- Check the router’s indicator lights. Indicator lights on your router can determine your connectivity status. The light should be on and steady to indicate that your router is functioning properly, and can be off or blinking when you have connectivity issues. In this case, you need to contact your Internet Service Provider or have a router automatic reboot setup.
- Check your IP address and DNS settings: Make sure your computer is set to automatically obtain an IP address and DNS server address.
Slow internet speeds
- Check for malware or other software issues on the connected devices. Malware, such as viruses, trojans, and spyware, can deplete system resources and bandwidth, slowing internet speed. Also, note that malware can steal your personal information and makes you at risk of security issues. It’s important to periodically run malware scan.
- Check the router’s settings. This ensures you are using the correct type of connection. (such as cable or DSL).
- Close Unnecessary programs and browser tabs. Free up your system’s resources as having too much running in the background can interfere with and slow down your internet speed.
- Update device drivers: Outdated device drivers can cause slow internet speeds. Make sure to update all device drivers to the latest versions.
- Check for loose cables or faulty hardware. This is one of the reasons why your internet connection might go on and off. Make sure cables aren’t loose and securely connected. Also, check for possible faulty hardware in your system.
- Try resetting the router. You can do this by unplugging it for a few minutes and then plugging it back in.
- Contact your internet service provider. If any of the abovementioned steps wouldn’t help, check with your service provider.
Tips to Prevent Future Outages
- Maintain and update your router. Keep your router’s firmware up to date and make sure that it is not overheating.
- Secure your network: Use a strong password for your network and make sure that your router’s firewall is enabled. It will also help in securing your privacy.
- Limit the number of connected devices: As mentioned, an overloaded network can result in slow internet speeds or intermittent connections. So, make sure to unplug any devices you aren’t currently using.
- Use a surge protector: A surge protector can protect your router and other devices from power surges.
- Monitor your internet connection: Regularly check the speed and stability of your internet connection, and contact your internet service provider if you notice any issues.
- Use Keep Connect. It works best for your router automatic reboot setup. It is a portable device that you can easily plug your router into. It will continuously monitor your internet health and will reboot your router when there’s internet loss. Not only that, but it also sends you notifications whenever it performs a router reboot. You may optionally subscribe to a cloud service so you can monitor your Keep Connect devices from wherever you are, and you can easily initiate router reboots remotely.
As a matter of fact, internet outages can be caused by several reasons. By getting to know the different types of internet outages and their common causes, you can troubleshoot and fix the problem with ease. Follow the steps mentioned above so you can prevent future outages or even be able to do proactive measures.
© 2020 All rights reserved